At FBNInsurance, prompt settlement of customer’s claims is key to the success of their business; this has also continually boost customers’ confidence and trust in the company.

The 2018 Most Profitable Life Insurance Company in Nigeria, FBNInsurance Limited, paid the sum of N9.92bn claims in 2019 as against N4.31bn in 2018.

According to the Managing Director/Chief Executive Officer of FBNInsurance, Mr. Val Ojumah, “As a responsive and reliable insurer that keeps its promises, we promptly paid claims to our clients to the tune of N9.92bn which is a 130% increase from N4.31bn paid in 2018. Our strategy remains providing financial security for our esteemed customers and as always, we will not fail to exceed our customers’ and stakeholders’ expectations.”

Commenting on the company’s commitment to customers’ satisfaction at the 5th Customer Forum organised by the insurer in Uyo, a customer who pleaded anonymity said, “FBNInsurance is one insurer I am proud to be associated with because of their commitment in ensuring customer’s satisfaction and happiness. I can boldly say I have no regrets buying insurance policies from this reputable insurance company, FBNInsurance. With them, I go to sleep without worries.”

Recall that FBNInsurance recently won the 2019 Best Life Insurance Company in Nigeria Award at the World Finance Award held in London.

FBNInsurance Limited is an FBNHoldings Company associated with the Sanlam Group of South Africa.

webmaster
March 23rd, 2020

The 2018 Most Profitable Life Insurance Company in Nigeria, FBNInsurance Limited, has presented its 2019 audited Annual Report to stakeholders at the company’s Annual General Meeting (AGM) held in Lagos recently.

Speaking at the AGM, the Managing Director/Chief Executive Officer, FBNInsurance Limited, Val Ojumah, stated that the company closed the year with positive results and also made prompt claims payment to customers.

Reviewing the year, Val Ojumah said “We grew Gross Premium Written (GPW) by 45% to N37.63bn in 2019 from N25.98bn in 2018; while Profit Before Tax (PBT) appreciated by 28% from N6.13bn in 2018 to N7.82bn in 2019.” The performance, he said, was driven by the company’s sustained growth and continuous penetration into the retail segment of the industry. “Over the same period, as a responsive and reliable insurer that keeps to its words, we promptly paid claims to our clients to the tune of N9.92bn which is a 130% massive increase from N4.31bn paid in 2018. Our strategy remains providing financial security for our esteemed customers and as always, we will not fail to exceed our customers’ and stakeholders expectations.” He added.

Commenting on the company’s financial returns, the Chairperson of the Board of Directors, FBNInsurance Limited, Kehinde Adenrele, attributed the sporadic growth and sterling performance of the company in 2019 to its technical competencies, commitment to customers’ satisfaction and resilience in achieving remarkable milestones.

Recall that FBNInsurance recently won the Best Life Insurance Company in Nigeria Award at the World Finance Award held in London.

FBNInsurance Limited is an FBNHoldings Company associated with the Sanlam Group of South Africa.

webmaster
March 9th, 2020

On January 15th, 2020, the World Finance Magazine announced the winners of its 2019 World Finance Global Insurance Award. The spotlighted insurance firms according to the magazine are transforming the global insurance sector, with their use of technology and their desire to have a relationship with their customers; one that would be long-lasting.

FBNInsurance, once again claimed the World Finance Global Insurance Award as the Best Life Insurance Company in Nigeria. This 2019 win would make the fourth time that the company would be claiming this award as they were given the same award in 2014, 2016 and 2017.

The Managing Director/CEO of FBNInsurance, Mr. Val Ojumah expressed his satisfaction at the win, attributing the accolade to the company’s continuous commitment to customer satisfaction, and investment in customer-centric technology, aimed at meeting their customers’ needs. “We are happy to have won this award yet again. We will not rest on our oars even as we set our sights to recording more successes.”

Since its inception in 2007, the World Finance Global Insurance Award has celebrated innovative, resilient, and forward-thinking insurers who have learned to adapt their practices to suit the rapidly changing, more digitally driven market. Mr. Val Ojumah, in a bid to keep his company at the top, shared the plans of the company for 2020. “In 2020, we would be celebrating our 10 years of operations. This is no mean feat as we have continually responded to customer needs with a view to providing customer tailored services in meeting the ever changing need of the consumer.”

In a statement, obtained from their website, World Finance Magazine stated, “The successful adoption of new technology, is undoubtedly key to future success in the insurance sector, and if firms cannot effectively exploit systems such as AI and the IoT, they risk being left behind.” Clearly, FBNInsurance, is one firm, that does not want to be left behind, and if their fourth win is anything to go by, they will not be.

webmaster
March 5th, 2020

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