FAQ

What is Firstmonie?

Firstmonie is a mobile payment service that enables phone users to send and receive money, pay bills, buy Airtime and lots more with their Mobile phones without a bank account. The mobile phone number serves as the account number.

Who is eligible for Firstmonie?

All phone users aged 18 years and above.

Is Firstmonie accessible on all Phone types?

Yes. It is accessible on low-end phones, feature phones, smartphones, SIM based tablets etc.

What are the services on Firstmonie?

A. Registration for Firstmonie
B. Fund Wallet / Cash Deposit: I. At Agents location, II. At ATM, III. From Bank Account IV. From Card(s) Account
C. Send Money: I. To any Mobile Phone in Nigeria III. To any FirstBank Account III. To Other Bank Account
D. Cash Token
E. Cash Token Generation/Redemption & Cash withdrawal : I. At Agent II. At ATM III. At FBN Branch
F. Pay Bills like I. Utilities (PHCN) II. Cable TV (DSTV, Star-times) III. State payments IV. Donations V. Investment & Insurance VI. Airline and Embassy etc VII. Airtime purchase on (Airtel , MTN, GLO and Etisalat) VIII. Shopping/Purchase at Merchant location.
G. Others: I. Mini Statement II. Check Balance III. Add/Delete Beneficiary IV. Change PIN

What is the cost of registering on Firstmonie?

Subscription/registration is free.

How much does it cost to dial *894#?

MTN charges airtime up to N2 per 20 seconds and up to a maximum of 2 minutes at N12;Etisalat charges airtime up to N2.50 per 20 seconds and up to a maximum of 2 minutes at N15;

For Glo and Airtel, there are no charges

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