On January 15th, 2020, the World Finance Magazine announced the winners of its 2019 World Finance Global Insurance Award. The spotlighted insurance firms according to the magazine are transforming the global insurance sector, with their use of technology and their desire to have a relationship with their customers; one that would be long-lasting.
FBNInsurance, once again claimed the World Finance Global Insurance Award as the Best Life Insurance Company in Nigeria. This 2019 win would make the fourth time that the company would be claiming this award as they were given the same award in 2014, 2016 and 2017.
The Managing Director/CEO of FBNInsurance, Mr. Val Ojumah expressed his satisfaction at the win, attributing the accolade to the company’s continuous commitment to customer satisfaction, and investment in customer-centric technology, aimed at meeting their customers’ needs. “We are happy to have won this award yet again. We will not rest on our oars even as we set our sights to recording more successes.”
Since its inception in 2007, the World Finance Global Insurance Award has celebrated innovative, resilient, and forward-thinking insurers who have learned to adapt their practices to suit the rapidly changing, more digitally driven market. Mr. Val Ojumah, in a bid to keep his company at the top, shared the plans of the company for 2020. “In 2020, we would be celebrating our 10 years of operations. This is no mean feat as we have continually responded to customer needs with a view to providing customer tailored services in meeting the ever changing need of the consumer.”
In a statement, obtained from their website, World Finance Magazine stated, “The successful adoption of new technology, is undoubtedly key to future success in the insurance sector, and if firms cannot effectively exploit systems such as AI and the IoT, they risk being left behind.” Clearly, FBNInsurance, is one firm, that does not want to be left behind, and if their fourth win is anything to go by, they will not be.